What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Assured Appliance and Heating & Air, we know that picking a company you can count on to perform AC repair in Genoa is important. We understand how important it is to find a reliable company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any pro that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can provide? A reliable company that provides AC repair should have a list of references they’ll happily share with you. Call these references and find out all the details about AC repairs the prospective company has done.
  5. Will you offer a written estimate? Make certain to get a written estimate so you can review all the particulars involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Assured Appliance and Heating & Air a call at 847-306-8990. We’re happy to help!