No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. You’ll need to find a contractor that is highly skilled in multiple areas. They will evaluate your home’s load calculation, pull permits to ensure local codes are met, check piping and plenty of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The professionals at Assured Appliance and Heating & Air have put together some questions to ask to assist you on your journey of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. After obtaining that you can call and inquire about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Finding a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the expertise of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will enthusiastically provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for recommendations from your neighbors, nextdoor.com is literally a social network of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. To achieve NATE-certification a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This assists in protecting consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you live in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The ideal time to find a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s running properly and get your annual maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Assured Appliance and Heating & Air in Genoa. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 847-306-8990 or set up an appointment with us using our online scheduler.