The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or gone and can adjust temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it yourself or contact a HVAC pro like Assured Appliance & Heating & Air. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can get enough power from other heating and cooling wires.

In some instances, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t receive enough power, Nest says you might encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on frequently in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat initially. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the issue, a smart thermostat pro such as one from Assured Appliance & Heating & Air can support you. We can identify the problem and install a C-wire, if needed.

Smart thermostats such as the Nest are made to make your life simpler, through automatic energy-efficient programming and the opportunity to check temps while you’re out. It’s a time-consuming experience when yours won’t operate correctly, but our heating and cooling specialists at Assured Appliance & Heating & Air can take care of the trouble fast.

If you’re going through unexplained heating and cooling behavior with your new Nest, reach out to us at 847-306-8990 to schedule your appointment now.