What To Do When the Heat Goes Out

March 08, 2017

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Genoa during the cooler months, when they’re needed the most to keep you toasty. While you know the team at Assured Appliance and Heating & Air will always be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some cash if it’s not. We’ve compiled this checklist of things to test before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to numerous calls only to realize the thermostat or the heat pump itself is switched off.
    • Is the thermostat switched to heat? If yes, raise the temperature by five degrees to see if it turns on.
    • If everything looks right, check your heat pump switch (if it has one) and check the fuses and circuit breaker that protect the extra heating element (if it has one).
  2. If the heat pump still hasn’t switched on, revisit your thermostat.
    • Try replacing the battery, if it has one.
  3. Is an impasse causing your heat pump to fail?
    • Check your air filters inside your air handler to ensure they’re not blocking things up.
    • Are your room heating registers open and unbarred?

If you’ve gone through this checklist and you still need a heat pump fix, call Assured Appliance and Heating & Air at 847-306-8990 and we’ll get your home back to the toasty and cozy place you expect this time of year.