What to Look for in an AC Repair Technician

July 08, 2015

The time has arrived to get your shorts out of storage, the weather is absolutely heating up here in Genoa. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and properly vetted before your AC has any troubles surviving an incoming heatwave.

It would be optimal if you could just pick the first number out of the phone book and have confidence that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate predicament. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Assured Appliance and Heating & Air has some red flags to be on the lookout for that let you know you may be dealing with an unreliable company.

1) Requesting Full Payment Before Starting Work

A credible company will provide you with an estimate in advance of beginning any work. Any company requesting payment prior to starting work should be called into question. Another request of a shady company is asking for payment in cash. This could lead to frustrations down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an idea of what is going wrong with your air conditioner just by talking with you, but they won’t know for certain until they have actually inspected your system. Look for a company that will provide you with an estimate only after conducting an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t trust them to complete the work. By getting a signed contract before work begins you’re making certain that you and your contractor are on the same page and you’ll have no unanticipated costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can find out online and see if licenses are required where you live. If you are located in a state that requires licensing, by choosing a licensed company, you’re safeguarding yourself from a company that uses unqualified workers. And any problems or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s most likely a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a credible AC repair technician in the Genoa area. The pros at Assured Appliance and Heating & Air are ready to get the project done right and earn your trust. Give us a call at 847-306-8990 to schedule an appointment up with us anytime.